Remote support

Most problems can be fixed remotely, without waiting for a visit. Send the details below, or call (803) 563-6959 if work has stopped.

1. Tell us what's wrong

   Send a support request or call. Include any error messages you see.

2. We connect

   We send you a link to a small remote-support tool and a code to read back to us.

3. You watch while we work

   You see everything on your screen and can end the session at any time.

4. We tell you what changed

   You get a short summary, and a follow-up visit is booked if one is needed.

Request support